• Shop
  • 1300 653 059
Search
  • Services
    •  

      Not sure where to start?

      Contact us to arrange a free discovery call >

      Managed services

      Managed IT services
      Managed IT support
      Managed Security Services
      Managed Essential 8 Services

      Data & Analytics

      Data advisory services
      Business intelligence and analytics
      Enterprise data architecture

      Cyber Security

      Essential 8 Services
      Cyber security strategy

      Governance, risk & compliance
      Penetration testing
      Security awareness training
      Managed security services
      Incident response
      Incident recovery

      Advisory & consulting

      Advisory and consulting services

      Cloud computing

      Cloud computing services

      Voice

      Unified communications

      End-user computing

      End-user computing services

      Network

      Network services

  • About
  • Partners
  • Events
    • Implementing a Cyber Framework Webinar
    • Selecting a Cyber Framework Webinar
  • Insights
  • Contact
Search
START TYPING AND PRESS ENTER TO SEARCH
  • Services
    • Managed IT Services
      • IT Support Services
      • Managed IT Services
    • Data Analytics Professional Services
      • Business intelligence and analytics
      • Data Advisory Services
      • Enterprise Data Architecture Services
    • Cyber Security
      • Cyber security awareness training
      • Cyber Security Remediation Services
      • Cyber Security Strategy
      • Emergency Incident Response Services
      • Essential 8 managed services
      • Governance, Risk and Compliance Services
      • Managed Cyber Security Services
      • Penetration testing
    • Advisory & Consulting
    • Cloud Computing
    • Business Telephony & Conferencing
    • End-User Computing
    • Network Services
  • About
  • Partners
  • Insights
  • Contact
1300 653 059
  • Services
    • –
  • About
  • Partners
  • Events
    • Implementing a Cyber Framework Webinar
    • Selecting a Cyber Framework Webinar
  • Insights
  • Contact

Home » Archives for virtuelle » Page 2

Author: virtuelle

How to fast track getting to ASD Essential 8 – Maturity Level 1?

Posted on April 3, 2024February 28, 2025 by virtuelle
How to fast track getting to ASD Essential 8 – Maturity Level 1?

When it comes to cyber security, there’s both good and bad news.

Let’s start with the bad news: Cyber-crime rates have never been higher. The latest ACSC Threat Intelligence Report shows that nearly 94,000 cyber-crime incidents were reported over the previous financial year. With the average cost of a cyber-crime for a medium-sized business now exceeding $97,200, it’s not surprising many organisations are looking for ways to rapidly boost their cyber resilience.

However, it’s not all doom and gloom.

The good news is that most cyber-crime is NOT highly sophisticated. Most cyber-criminals are opportunists on the hunt to make a quick buck. Of course there are sophisticated cyber-criminals out there using advanced tactics, techniques, and procedures to target their victims. But they are not the majority.

So, what does this mean for your business?

Put simply, any organisation looking to develop and implement a cyber security strategy for the first time should focus on measures that prevent low-level cyber-crime. By directing limited resources in this way, organisations can avoid becoming a victim of the most common types of cyber-crime.

In this blog, we focus on what it takes to rapidly align to the Essential Eight’s Maturity Level One (ML1).

What is the ASD Essential 8?

The Essential Eight is a cyber security framework developed by the Australian Cyber Security Centre (ACSC) to help organisations mitigate cyber threats and enhance their cyber security posture.

It consists of eight key strategies that are considered essential for improving an organisation’s resilience against cyber-attacks. These strategies are based on the most common methods used by cyber-criminals to compromise systems and data.


Within the Essential Eight framework there are four maturity levels, from Maturity Level Zero (no security posture) through to Maturity Level Three (able to defend against highly sophisticated cyber-attacks).


For most medium-sized businesses, aligning with Maturity Level One offers strong protection against the most common types of cyber-crimes you are likely to confront.

What is the E8 Maturity Level 1?

Maturity Level One, or ML1, focuses on preventing the most common types of cyber-criminals, i.e., those who are not highly skilled. These are the cyber-criminals that continuously scan the internet for any opportunities they can quickly and easily exploit. They are the bottom feeders of the cyber-crime world.

By aligning with the Essential Eight’s ML1, you will ensure that your organisation has a solid cyber security foundation in place. Not only will you prevent the most common types of cyber-crime, but you will also be in a strong position to build upon those foundations in the future, thereby further uplifting your cyber maturity over time to prevent even more advanced cyber threats.


Furthermore, cyber insurance often mandates that policyholders need to demonstrate they are taking active measures to uplift their cyber-resilience. By aligning with the Essential Eight’s ML1, you can demonstrate that you have the fundamentals of cyber-resiliency in place that will protect your organisation from the most common types of cyber-attacks.

How to quickly align with Essential Eight Maturity Level One?

Let’s go through the eight key strategies of the Essential Eight and what measures you can implement to align with Maturity Level One:

Icon_1--APPLICATION-CONTROL-

1-APPLICATION CONTROL

Many cyber-attacks occur due to security vulnerabilities in applications. It is essential to ensure that all the applications used in your organisation are secure. But do you even know which applications are being used in your organisation?

One of the most important measures you can take to reach Maturity Level One is to limit staff access to approved applications that are known to be secure.

This can be achieved through using application whitelisting platforms.

These platforms allow you to create a list of approved applications. Any applications not listed will be blocked from your organisation’s computers or servers.

To create a list of approved applications, start by engaging staff across your organisation and do an audit of all the applications they are using. Then categorise the applications on a scale of 1 (nice-to-have) to 5 (business critical).

Starting from category 5, assess each application’s risk profile, including the level of functionality, integration with other systems, and access to sensitive data. Applications that pose a high level of risk should be scanned for vulnerabilities, and possibly pen tested. Also ensure that the applications are configured correctly, and privileged access is restricted to authorised individuals.

By ensuring that only secure applications are approved for use in your organisation, you can significantly increase your cyber-resilience.

Icon_PATCH-APPLICATIONS

2- PATCH APPLICATIONS

Once you have restricted access to secure applications only, you need to ensure that your applications continue to remain secure. This is where patching comes in.

A patch is an update to an application’s code that is designed to fix any identified security bugs or improve the application’s functionality. By rapidly rolling-out security patches as soon as developers make them available, an organisation can stay one-step ahead of cyber-criminals who are hunting for un-patched applications they can exploit.

Develop and implement a patching process for your organisation. Ensure that at least one individual is accountable for ensuring that security patches are rolled-out as quickly as possible, especially those patches that are designed to fix critical vulnerabilities in applications.

Consider designating a specific date each month when applications will be patched.

Ideally, all security patches would be rolled-out immediately upon being made available. However, this might be a challenge depending on the volume of patches and applications involved. Therefore, you should ensure that critical vulnerabilities are given top priority, while other security patches should be rolled-out as soon as practicable.

Icon_CONFIGURE-MICROSOFT-OFFICE-MACROS

3- CONFIGURE MICROSOFT OFFICE MACROS

If, like most organisations, you use Microsoft Office applications, such as Word, Excel, PowerPoint etc., then you need to be cautious around the use of macros.

What is a macro? Macros are a feature within Microsoft Office applications that allow users to automate a range of repetitive actions. Macros allow users to save a considerable amount of time.

However, cyber-criminals can also take advantage of macros by embedding hidden malicious code into files, such as Excel or Word documents. Because macros can run automatically, they may trigger the execution of malware in your environment, without you realising it until it is too late.

It is important to ensure that macros are deactivated in your organisation unless a staff member can demonstrate an important reason why they need macros. Your IT team should be making use of tools to block macros.

Icon_APPLICATION-HARDENING

4- APPLICATION HARDENING

Keep your applications simple. Applications that perform a limited number of functions are easier to protect than complex applications that perform multiple functions. As functionality increases, there is a need for more complex code, which could unwittingly introduce more security vulnerabilities.

By deactivating application functionality that is not required, a process known as ‘hardening,’ you are reducing the number of potential security vulnerabilities that cyber-criminals could exploit.

Some basic hardening measures you can take include deactivating applications’ ability to run Flash or JavaScript, as these are commonly used in cyber-security exploits.

Icon_5--RESTRICT-ADMINISTRATIVE-PRIVILEGES-

5- RESTRICT ADMINISTRATIVE PRIVILEGES

Staff should only be able to access the systems and data required to do their job. This is known as the principle of least privilege (PoLP).

PoLP is important because if a user account with admin privileges is compromised, the cyber-criminals could access large quantities of sensitive data, manipulate configurations and bypass security settings. By restricting the number of users with admin privileges, the risk of a breach having catastrophic consequences for the organisation is reduced.

Start by undertaking a review of all the systems in your organisation and ensure that user profiles are configured correctly with appropriate privileges. Also, make sure procedures are in place to rapidly deactivate any user accounts whenever a staff member leaves the organisation.

It is also important to have procedures in place to regularly review user profiles to ensure they remain configured correctly over time.

Icon_PATCH-OPERATING-SYSTEMS

6- PATCH OPERATING SYSTEMS

Whatever Operating System (OS) runs the computers in your organisation, it is essential to ensure that they are always updated with the latest security patches.

Just like other applications, security vulnerabilities are routinely identified in Operating Systems. As soon as patches are developed to fix these vulnerabilities, you should ensure that the OS is updated so that you will be protected from cyber-criminals who are seeking to exploit those vulnerabilities.

One of the most effective ways to achieve this is by automating OS updates, particularly on endpoints. Make sure staff understand that they should not delay rebooting their computers when prompted to do so.

When it comes to security updates for servers, designate a specific time each month for your IT team to test and roll-out security patches.

Icon_MULTI-FACTOR-AUTHENTICATION

7- MULTI-FACTOR AUTHENTICATION

Compromised passwords are one of the most significant security risks.
Many people create weak passwords and routinely re-use the same passwords across multiple systems. The dark web is awash wish billions of compromised passwords that cyber-criminals use to compromise systems.
That’s where Multi-Factor Authentication (MFA) comes in.

MFA is one of the most effective measures to prevent cyber-criminals accessing systems with compromised passwords. Users wishing to access a system need to verify their identity using two or more pieces of evidence, including:

  • Something they know (such as their password)
  • Something they have (such as a one-time code sent to their mobile phone)
  • Something they are (such as their fingerprint)

Ensuring that MFA is activated on all systems is one of the most effective ways to strengthen your organisation’s cyber-resilience.

Icon_REGULAR-BACKUPS

8- REGULAR BACKUPS

Cyber-resilience is about more than preventing cyber-attacks. You also need to be able to recover quickly should a cyber-attack occur.

That’s why backing-up your critical data is so important.

With attacks like ransomware on the rise, you need to ensure that your business can continue operating, even if cyber-criminals steal or block access to your data. Back-ups allow you to quickly restore your files and systems, limiting the damage that a cyber-attack can inflict on your business.

Critical data should be backed-up on a regular basis, preferably daily. The data should be stored in a totally separate system. Set up a process to regularly monitor back-ups to ensure they are occurring as intended. Verify that backed-up data is accurate and readily recoverable.

 

How can Virtuelle help?

There are numerous measures associated with aligning to the Essential Eight’s Maturity Level One. For busy IT teams, implementing all these measures can be daunting. They may not even know where to begin.

That’s where an Essential Eight Maturity Level One strategy comes in.

With an ML1 strategy that is customised to the unique circumstances of your organisation, your IT team will have a clear roadmap of measures they should take that will help them quickly align to ML1.

Virtuelle Security Essential 8 Consulting Team will work closely with your organisation to understand the cyber-risks you confront, as well as your existing capabilities and constraints. We will develop a customised roadmap that helps uplift your cyber-resilience so you can quickly get to Essential Eight’s Maturity Level One.

Contact us today for a free consultation and learn how Virtuelle Security can help protect your organisation.

Posted in News, Updates and Features

4 tips for better customer feedback

Posted on August 21, 2018October 18, 2023 by virtuelle
4 tips for better customer feedback

From the layout of your organisation’s mobile app to the typeface your marketing team uses in email communications, your customers have an opinion about almost everything. No department is immune to criticism, including IT.

More often than not, customer feedback reflects legitimate concerns. But even when a comment is trivial, it isn’t always going to be what you want to hear. The important thing is that CIOs and IT managers have a plan for gathering and learning from that feedback. After all, the only way IT teams can improve is if they see their work through the eyes of someone else.

In an effort to improve the quality of your IT team’s work, here are four tips for uncovering more valuable insights from customers and staff.

1. Listen to your team

By the time an IT issue escalates from the customer service team to the IT department, chances are it is serious. Ask your team to maintain a list of the most common IT issues reported by both customers and business users, and make resolving these a priority.

2. Speak to your customer service and sales teams

The IT department is no longer a dark, back-office haven for so-called ‘technology geeks’. However, the fact is that most IT teams still spend more time interacting with computers than customers.

To find out what customers really think about your work, you need to stay in regular communication with your organisation’s front line staff: customer service and sales representatives. In what areas are customers struggling? What aspects of technology could be improved to deliver better customer experiences? What feedback could you incorporate into the next product release?

Because they talk to customers every day, customer service and sales representatives are uniquely positioned to capture – and share – customer feedback. To ensure continual improvement, be proactive about harnessing their knowledge in a productive way.

3. Meet with your marketing team

There’s no doubt that talking to customers is important. However, you can also gather actionable feedback by observing how people use your product and interact with your brand.

Ask your marketing team about customer behaviour analytics, such as time on site and bounce rates. What can you do as CIO to improve those analytics? Can you automate processes to streamline customer experiences, or update technologies to ensure consistent experiences across touch points?

As a starting point, Forrester research shows many marketing teams are struggling to meet customer expectations for consistent, engaging communications. If your marketing team reports similar difficulties, for example, you could take steps to address shortcomings in areas such as process automation and tools to support multi-channel communications. Don’t be afraid to ask how you and your team can add value.

4. Implement innovative customer feedback tools and processes

Your marketing and customer service teams may already use feedback forms and surveys for collecting customer feedback about products, services and processes.

As head of technology, CIOs should take the lead when it comes to ensuring these tools are integrated in a useful way. How is feedback stored and managed? Can you better exploit feedback to support continual improvement? Is there a more effective way for your customer service team to conduct telephone surveys?

***

5. Remember to follow up

After you have put your customer feedback into action, be sure to follow up. Check with your IT team to make sure that customers are no longer reporting the same issues. Ask your customer service team if their resolution times have reduced. And stop by the chief marketing officer’s desk to find out whether their analytics have improved.

Measuring the impact of your changes will provide you with the data you need to inform future approaches and strengthen collaboration between teams.

What are your best tips for soliciting and managing customer feedback? Let us know in the comment section below.

Posted in News, Updates and Features

4 Teams CIOs need to work with for success

Posted on May 31, 2018October 18, 2023 by virtuelle
4 Teams CIOs need to work with for success

High-performing CIOs are stepping up into enterprise leadership positions. For the first time, they are expected to influence business strategy, rather than just being handed strategies for implementation.

While it is true that these CIOs may find success focusing on their own teams, doing so can limit innovation and constrain the sharing of ideas. The most effective CIOs, therefore, recognise the importance of working with other teams.

Those that collaborate are more likely to deliver optimal value and relevance in business outcomes. To help get you started, here are four teams every CIO and IT manager should get to know better.

1. IT team

As every CIO knows, a motivated and talented IT team is worth its weight in gold. Harnessing the full potential of internal technical resources is critical to performance, particularly in a business environment characterised by agility and innovation.

With many competing priorities, building strong professional relationships with direct reports ensures all team members are working towards the same goals. If team members are too busy to make these goals a priority, consider outsourcing time-consuming IT tasks such as server and network maintenance.

A proactive approach to employee engagement, collaboration and manageable workloads can lead to:

  • Improved IT team performance
  • Reduced turnover
  • Increased productivity

2. Customer service team

Delivering outstanding customer service is almost impossible without IT support. According to Gartner, half of all customer experience projects involve technology, with IT playing a vital role in execution and maintenance.

High-quality customer experiences and lightning-fast resolution times, therefore, depend on access to the right technologies. These might include:

  • Integrated customer service systems that provide real-time access to customer information
  • Repeatable workflows that speed up resolution times
  • Cost-effective enterprise business telephony solutions to streamline customer service processes

With this in mind, it is worth meeting regularly with customer service representatives. Ask questions including:

  • What are your biggest process-related headaches?
  • Which customer queries take the longest to resolve? Why?
  • What opportunities do you see for IT to help you do your job better?

The answers to these questions can help to pinpoint process shortcomings. They can also identify opportunities for IT to improve customer service capabilities.

3. Marketing team

With varied backgrounds and priorities, marketing and IT teams usually have different ideas on how to leverage technology to achieve corporate goals.

CIOs, for example, may consider marketing’s demand for the latest technologies unrealistic. Meanwhile, marketing executives may feel frustrated when IT prioritises technology investments that benefit the greatest number of users over the long-term – which usually excludes marketing software.

These attitudes need to change. As cloud, digital and mobile technologies become more widespread, marketing now relies on IT to extend its capabilities with technology.

This means that marketing teams need IT support to deliver the digital experiences that customers expect. Similarly, IT must tap into the marketing team’s expertise in customer engagement to develop more effective IT solutions.

By joining forces, CIOs and marketers are better equipped to:

  • Understand their customers
  • Identify the most appropriate technology solutions
  • Implement technology in a way that improves the customer experience

4. Finance team

In most organisations, the finance team works with the CIO to expense future IT expenditure and infrastructure costs.

By working with the finance team to reduce costs through managed services or using more efficient, cost-saving communications products, CIOs can reduce operating expenses and redirect spending to where it is needed most.

What next?

At the end of the day, fostering a culture of communication requires a willingness to look beyond your own team to find answers.

Organisational change won’t happen overnight, but it will have long-term impact when supported by collaboration-focused CIOs and IT managers.

What do you do to support collaboration across teams? Share your thoughts in the comments below.

Posted in News, Updates and Features

Overcome the Top 5 CIO challenges

Posted on May 31, 2018October 18, 2023 by virtuelle
Overcome the Top 5 CIO challenges

It is no secret that today’s IT managers and executives operate in a challenging environment. They must wrangle shrinking budgets, build high-performing teams and navigate fast-changing technologies – all while finding the time to influence their organisation at a strategic level.

The good news is that many of these difficulties are simple to resolve. This blog post will outline the top five challenges faced by today’s IT leaders, and provide actionable tips for how to overcome them.

1. Leading and educating teams

The average IT professional works 52 hours a week. However, with competing priorities – from endless meetings to keeping IT systems functioning – many CIOs and IT managers still struggle to find time to train and mentor others.

Without effective leadership and ongoing development, IT team performance suffers. This can make it challenging to complete day-to-day tasks, especially if team members aren’t up to date with the latest technologies.

As such, making time to implement strategies to enhance professional development can yield rich results. Are there tasks you can delegate or outsource to a third-party provider?

Don’t forget: it is easiest for CIOs to teach others if they have strong support systems and processes. This frees up time to commit to personal development for themselves and others.

2. Collaborating with business units

Just as Wilbur Wright could not have invented the first successful aircraft without Orville’s assistance, organisational teams cannot develop well-rounded initiatives in isolation. However, when it comes to collaboration in the office, competing priorities and departmental silos can cause tension.

Silicon Valley companies such as Facebook favour all-night hackathons for encouraging people from different parts of the business to work together. Other organisations have hired ‘liaison officer’ roles to facilitate collaboration across teams.

Our less extreme tips for fostering inter-department collaboration include:

  • Actively encouraging feedback from other sections
  • Co-locating teams that you want to work together
  • Assigning people from different groups and work areas on projects
  • Expanding the use of enterprise mobility and online collaboration tools

3. Managing disagreement with proposed business strategies

Developing effective, strategic IT plans involves dealing with supervisors across sections, noting their requirements and understanding their business drivers.

While some disagreements are inevitable, CIOs can minimise resistance by proactively seeking feedback and involving other executives at each stage of the strategy development process. Engaging a third-party to conduct a strategic IT review may also help ensure that all stakeholder interests are considered when planning for future technology investments.

4. Maximising return on IT investments

In a world of shrinking IT budgets, CIOs must figure out how to maintain operations while improving efficiency and moving systems to the cloud. This complex, dynamic activity is often best navigated with the support of an IT services provider.

The benefits of partnering with an expert IT services provider to deliver all aspects of IT are extensive. They include:

  • Cost-effective pricing models resulting in reduced costs
  • Reduced overheads and a competitive difference by accessing infrastructure-as-a-service
  • More time for CIOs to focus on core business
  • Innovative, efficient work practices that minimise risk
  • Seamless administration of your IT systems and/or infrastructure.

5. Getting results from large-scale software implementations

It’s a rare software installation that doesn’t run into challenges. Successful deployment hinges not only on technical issues and change management but also ongoing factors that impact user adoption.

CIOs know that any IT solution also hinges on confidence in the chosen partner. Appointing a provider with solid background and experience is critical.  CIOs and IT leaders can avoid potential problems by selecting a vendor with:

  • A proven record deploying similar business solutions
  • Experts who can contribute to handling change-management processes
  • Proven strategies for facilitating user adoption

**

In today’s fast-changing IT world, even the most experienced CIOs and IT managers face challenges. Fortunately, there are endless strategies for addressing these issues with ease – including partnering with the right company to fulfil organisational requirements through high-quality, value-based IT services.

To find out how Virtuelle Group can help solve your biggest CIO headaches, contact us today.

Posted in News, Updates and Features

5 essential skills for productive CIOs

Posted on May 21, 2018October 18, 2023 by virtuelle
5 essential skills for productive CIOs

When it comes to making an impact as a CIO, there is no single blueprint for success. As with any executive role, every CIO brings their unique personal characteristics and experience to the job.

The most productive, however, tend to share five attributes that maximise their ability to get things done. In our experience, being a productive IT leader depends on strong capabilities in a range of areas, including:

  • Time management
  • IT service management
  • Project planning and delivery
  • Software implementations

Success in these areas is made easier by these skills:

1. Organisational and time management

CIOs frequently juggle competing demands. Running meetings, leading decision making, negotiating budgets, resolving staff concerns and keeping the organisational IT machine ticking can combine to be a drain on the CIO’s limited time.

Many accept this perpetual time deficit as part of the territory. However, in the long term, it can lead to diminished productivity.

The most effective CIOs know that time management is not just about punctuality. It is also about implementing systems and processes that streamline everything from planning and prioritisation to expectation setting and reporting.

2. Detailed understanding of ERP and infrastructure

As the owner of the IT budget, CIOs need to fully understand their organisation’s technology and how it serves business needs. Knowing its shortcomings and strengths will help avoid costly oversights and purchasing blunders. Approaches for enhancing this understanding include:

  • Regularly talking to all teams, including marketing, sales, finance and customer service to understand their pain points
  • Setting a tangible technology vision that encourages sound and executable strategy
  • Evaluating how technology can best be used to create value within and outside the organisation
  • Investing in robust IT solutions that can cut operational costs and increase efficiency and responsiveness
  • Fostering a productive relationship with an IT services provider to deepen knowledge of the latest ERP tools and infrastructure

3. Robust knowledge of vendors and service providers

Analyst firm Gartner predicted in 2005 that future IT careers would not be about technology, but rather managing a range of service providers – and this is exactly what has happened.

In light of this, IT professionals must be effective in managing vendors and third-party service providers. Cultivating relationships with providers will ensure CIOs can stay informed about the latest developments in ERP and infrastructure services.

The knowledge resulting from such relationships can lead to an improved capacity to align technology with business objectives.

Here are our top tips for engaging with vendors and service providers:

  • Have a crystal-clear understanding of expectations and performance metrics to convey to potential providers
  • Do your research by objectively assessing which IT requirements would benefit most from outsourcing
  • Determine the cultural compatibility of potential providers by engaging with the process owners as well as the sales people
  • Use a team approach in contract negotiations – involve managers and operational staff who will be working with the vendor
  • Build a collaborative partnership with the supplier

4. Strategic, proactive thinking

Technology is now instrumental in supporting CIOs to carry out their key responsibilities around IT strategy, business productivity, conducting analytics and reporting, ensuring uptime and driving innovation. As a result, strategic thinking has gained a new dimension.

CIOs with a comprehensive strategic understanding are better positioned to:

  • Enhance positive feedback and user experiences
  • Increase productivity through cost savings
  • Successfully execute strategy in line with business requirements

Technology must provide the digital infrastructure for efficient processes and proactive strategy. It should assist in deepening customer relationships and transform businesses into dynamic and mobile organisations.

With this in mind, the ability for CIOs to champion the role of technology in increasing productivity and profitability is significant.

5. Razor-sharp communication

As CIOs progress from tech-focused jobs to leadership positions, success increasingly depends on their ability to communicate. Our tips for effective communication include:

  • Maintain a people-oriented outlook so messages can reach those at all levels with clarity
  • Spend time developing trusted relationships with major customers
  • Turn to departmental leaders to learn about what matters in the business — customers, products, markets and business processes
  • Establish functional relationships with teams to uncover ways to exploit technology for smarter business communication

How the right IT services provider can help

A plethora of opportunities exist for CIOs to capitalise on the availability of reliable, easy-to-use, responsive IT services. In addition to making it easier for CIOs to be productive, engaging a top IT services provider can deliver impressive results, including:

  • Reduced IT expenditure and upfront costs
  • Slashed labour costs
  • Minimal downtime
  • Flexible system upgrades and maintenance
  • Access to the latest enterprise-level technology
  • Boosted productivity
  • More accurate budgets
  • A future-proof IT environment

What next?

While being tech savvy is an integral component of the CIO’s role, success hinges on a suite of personal and business skills and the support of industry experts. Honing these capabilities and understanding how to streamline processes is critical to a CIO’s success and, ultimately, to the success of the organisation.

Need help becoming more productive? Contact us today to discover how Virtuelle Group’s managed IT services can help.

Posted in News, Updates and Features

Posts navigation

Newer posts
  • Services
  • Managed IT Services
  • Data & Analytics
  • Cyber Security
  • Advisory & Consulting
  • Cloud Computing
  • Business Telephony & Conferencing
  • End-User Computing
  • Network Services
  • About
  • Our Story
  • Partners
  • Insights
  • Contact
  • Privacy Policy
  • Connect
  • Get the latest updates and advisory
  • –

© 2025 Virtuelle Group. All rights reserved