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Home » News, Updates and Features

Category: News, Updates and Features

Employee Mistakes: 5 Critical DLP Gaps Putting Your Organisation at Risk

Posted on May 14, 2025May 14, 2025 by virtuelle
Employee Mistakes: 5 Critical DLP Gaps Putting Your Organisation at Risk

Discover how poor Data Loss Prevention leaves organisations vulnerable to employee errors, insider threats, and security breaches—and learn how the right DLP strategies can protect sensitive data before it’s too late..

The Role of Employee Errors in Data Loss

Data Loss Prevention (DLP) strategies are designed to safeguard sensitive data, but when poorly implemented, they fail to account for employee errors—one of the leading causes of data loss. Here’s how these errors, coupled with insider threats, can compromise Organisational security:

1. Accidental Exposure of Sensitive Data

Employees often unintentionally mishandle sensitive data, such as sending confidential files to the wrong recipient or uploading documents to unsecured platforms. These errors can lead to data breaches, reputational harm, and regulatory penalties.

To prevent this, implement automated DLP policies that flag or block data transfers containing sensitive information. For example, a DLP system can automatically detect if an employee attempts to send an email containing unencrypted financial data outside the Organisation and prevent the action.

 

2. Overly Broad Data Access

When employees have access to more data than their roles require, the risk of accidental leaks or intentional misuse increases significantly. For instance, an employee from the marketing team accessing sensitive financial records could lead to unintentional exposure.

A solution here is enforcing a “least privilege” access model. Role-based access controls (RBAC) ensure employees can only access the data they need. Pair this with regular audits to ensure access permissions are current and appropriate.

 

3. Unauthorised Use of External Devices

Employees often connect external devices, like USB drives, to company systems for convenience, potentially leading to unauthorised data transfers or malware infections.

DLP solutions that monitor and control USB usage can help. For example, you can configure DLP policies to block file transfers to unapproved USB devices while allowing trusted devices to function for business-critical tasks.

 

4. Mismanagement of Intellectual Property (IP)

Employees working remotely or on personal devices might inadvertently save or share proprietary data on unapproved platforms. For example, saving a product design to a personal cloud drive could lead to IP theft or competitive disadvantages.

Data classification and endpoint DLP tools are critical in addressing this risk. By tagging proprietary files as “highly confidential,” you can ensure they remain encrypted and restricted to approved devices and locations.

 

5. Delayed Detection of Unexpected Activity

Without robust monitoring, unusual employee activity—such as large-scale downloads of sensitive data—can go unnoticed. This delay gives potential malicious insiders ample time to exfiltrate data.

Deploying DLP tools with real-time monitoring capabilities mitigates this risk. For instance, if an employee suddenly accesses large volumes of restricted data, the system can alert the security team and trigger automated protective actions, such as suspending the account or blocking the activity.

Strengthen Your Data Loss Prevention Strategy

Employee errors are a leading cause of data loss, but their impact can be minimised with the right measures. A combination of automated tools, clear policies, and regular training ensures your Organisation stays protected from these common risks.

How Can Virtuelle Group Help?

Virtuelle Group offers tailored DLP solutions designed to safeguard your sensitive data. With their expertise, you can:

  • Detect and respond to threats in real time, minimising the risk of breaches.
  • Protect endpoints, cloud environments, and remote setups with holistic measures.
  • Mitigate risks from human error through expert-led education programs.

Don’t wait for a breach to compromise your business. Partner with Virtuelle Group to strengthen your defences, protect what matters most, and confidently stay ahead of emerging threats. Reach out today to build a proactive, reliable DLP strategy for your organisation.

Contact us today to learn how Virtuelle Group can help you build a proactive, reliable DLP strategy for your organisation..

Posted in News, Updates and Features

How AI is Shaping Cybersecurity: Opportunities and Challenges

Posted on May 7, 2025May 8, 2025 by virtuelle
How AI is Shaping Cybersecurity:  Opportunities and Challenges

Artificial intelligence (AI) is rapidly emerging as a powerful tool in cybersecurity. It can monitor networks, identify threats, and respond faster than ever before. However, its adoption comes with challenges. AI can amplify security measures but also increase vulnerabilities. Understanding AI’s advantages and risks is critical for organisations looking to strengthen their defences.

This article explores the benefits of AI, such as faster incident response, improved vulnerability management, and more accurate breach predictions, while highlighting the importance of balancing AI’s advantages with the risks posed by increasingly sophisticated cyberattacks.

The Pros of AI in Cybersecurity


AI Real-Time Threat Detection and Automation

AI systems analyse vast amounts of data to identify suspicious patterns and threats in real time. For example, AI-powered solutions detect malware and zero-day attacks by recognising anomalies before they escalate. Unlike traditional systems that rely on predefined rules, AI can adapt to new threats, offering a dynamic line of defence.

Predictive Modelling for Future Risks

AI uses predictive modelling to identify vulnerabilities and anticipate potential cyber threats. It detects patterns in historical data, enabling organisations to act proactively. For instance, AI can predict advanced persistent threats (APTs), allowing companies to patch weaknesses before they are exploited.

Enhanced Efficiency and Reduced False Positives

Traditional systems often overwhelm IT teams with false positives, causing alert fatigue. AI reduces these false alarms by distinguishing between genuine threats and benign anomalies. This improves response times and ensures critical threats are not overlooked.

Improved Data Protection

AI continuously monitors networks, securing sensitive data from breaches. Australian businesses, which increasingly handle customer data, benefit from AI’s ability to detect unusual activity, such as unauthorised access to confidential files. This reduces the risk of costly data breaches and helps maintain compliance with data protection laws.

The Cons of AI in Cybersecurity


AI-Powered Tools in the Hands of Attackers

Attackers are now using AI to their advantage. Cybercriminals employ AI to automate attacks, create realistic phishing emails, and develop advanced malware. Deepfake technology is a growing threat, as it enables criminals to impersonate individuals, bypassing verification processes. The ACSC warns of evolving tactics, including AI-driven ransomware attacks that are harder to detect.

Bias and Inaccuracies in Detection

AI systems rely on training data, which can sometimes be biased or incomplete. This can result in false positives or missed threats. For example, a biased dataset could cause an AI system to misclassify legitimate activity as suspicious, disrupting business operations. Ensuring high-quality, unbiased data is crucial to avoid these pitfalls.

Privacy Concerns and Ethical Dilemmas

AI processes vast amounts of data, raising privacy concerns. Biometric recognition, for instance, can intrude on individual privacy if misused. Governments and organisations must address ethical questions, such as how much surveillance is acceptable and whether AI decisions can be trusted without human oversight.

High Costs and Dependence on AI Systems

Implementing AI in cybersecurity requires significant investment in technology and skilled personnel. For many Australian SMEs, these costs can be prohibitive, especially when implemented and managed by internally. Additionally, over-reliance on AI may lead to complacency, as organisations risk neglecting the value of human intelligence in identifying nuanced threats.

Case Study: The Commonwealth Bank of Australia

The Commonwealth Bank of Australia (CBA) stands out as a leading example of how AI can transform cybersecurity. In 2021, CBA introduced AI systems to analyse customer behaviour, identifying suspicious activities and recovering over $100 million from scams. This initiative enhanced fraud detection and customer protection.

In 2023, CBA expanded its AI efforts with tools like NameCheck and CallerCheck. NameCheck alerts customers when account details do not match intended payees, while CallerCheck verifies bank representatives’ identities, preventing impersonation scams.

The impact has been significant:

  • 50% Reduction in Scam Losses: Halved scam-related losses through AI-driven tools.
  • 30% Fewer Fraud Reports: Customers reported fewer fraud incidents.
  • Proactive Monitoring: AI analyses 20 million payments daily, issuing 20,000 alerts.

CBA’s AI-driven approach has strengthened fraud prevention, improved operational efficiency, and boosted customer confidence, setting a benchmark for AI success in cybersecurity.


Wrapping Up: Navigating AI’s Role in Cybersecurity

Artificial intelligence is transforming cybersecurity, offering significant advantages like real-time detection, automation, and improved efficiency. However, its potential risks, including misuse by attackers, biases, and high costs, cannot be ignored.

Organisations should combine AI systems with human oversight, invest in high-quality data, and adopt ethical practices to mitigate risks. As cyber threats continue to evolve, understanding both the benefits and challenges of AI will be crucial for building resilient defences. Businesses that take a proactive, informed stance will be better equipped to protect themselves in an increasingly digital world

How Can Virtuelle Group Help?

Virtuelle Group can help businesses harness AI in cybersecurity safely by providing end-to-end services that go beyond just identifying threats-we also support rapid remediation and ongoing protection. Our offerings include cyber security strategy, governance and compliance, penetration testing, managed security services, and incident response, all tailored to your unique needs.

Contact us today to learn how Virtuelle Group can help you navigate the complex landscape of AI in Cybersecurity, ensuring that innovation is balanced with AI’s advantages and the risks posed are mitigated.

Posted in News, Updates and Features

Mandatory Ransomware Reporting: What Businesses Need to Know

Posted on April 30, 2025May 8, 2025 by virtuelle
Mandatory Ransomware Reporting: What Businesses Need to Know

Cybercrime is an escalating threat to Australian businesses, driving the government to implement stricter measures. The Cyber Security Act 2024, the country’s first standalone cyber security legislation, introduces mandatory ransomware reporting to address the increasing risk. By shifting from voluntary to compulsory reporting, this law aims to provide authorities with accurate data to mitigate cyber threats more effectively and disrupt ransomware operations.

Understanding the implications of this change is crucial for businesses. From reporting obligations to privacy safeguards, this article breaks down what you need to know about mandatory ransomware reporting and how it will impact your organisation.

Understanding the Cyber Security Act 2024

The Cyber Security Act 2024 represents Australia’s first standalone legislation dedicated to cyber security. It provides a clear legislative framework for addressing systemic cyber threats and protecting critical infrastructure. The Act received Royal Assent in November 2024, and various provisions, including mandatory ransomware reporting, are set to take effect by May 2025.

This Act is part of the broader 2023-2030 Australian Cyber Security Strategy, which aims to position Australia as a global leader in cyber security. It introduces several key measures, such as:

  • Mandating minimum cyber security standards for smart devices.
  • Establishing a Cyber Incident Review Board.
  • Enhancing protections under the Security of Critical Infrastructure Act 2018.

However, the mandatory ransomware reporting requirement stands out as the most immediate concern for many Australian businesses.

The Impact of Mandatory Ransomware Reporting to Businesses

The mandatory reporting framework addresses a critical gap in Australia’s cyber security landscape—the underreporting of ransomware incidents. Historically, voluntary reporting mechanisms have failed to provide the government with a comprehensive understanding of the threat landscape. This new measure is designed to disrupt the ransomware business model and prevent cybercriminals from profiting at the expense of Australian businesses.

Who Needs to Report?

Mandatory ransomware reporting applies to businesses with an annual turnover exceeding AUD $3 million, as confirmed in the Cyber Security (Ransomware Reporting) Reporting Rules 2024. This threshold ensures that larger businesses, which are more likely to be targeted by ransomware attacks, comply with the reporting obligations.

Key criteria include:

  • The business must operate in Australia and meet the turnover threshold.
  • The incident must involve a ransomware payment, either made directly or by a third party on behalf of the business.

What Needs to Be Reported?

Businesses are required to report ransomware payments within 72 hours of making the payment or becoming aware of it. The reporting obligation is triggered only when a ransomware payment is made, not upon receipt of a ransom demand. This means that if a business receives a ransom demand but does not make a payment, it is not required to report the incident under this specific obligation. The report must include:

  • Contact and business details of the reporting entity.
  • Details about the cyber security incident, including its impact.
  • Information about the ransom demand and payment, such as the amount and method of transfer.
  • Communications with the extorting entity.

Privacy Safeguards

The Act includes strict provisions to protect the privacy of reporting businesses. Information provided in ransomware payment reports can only be used for specific purposes, such as:

  • Assisting the business in responding to the incident.
  • Supporting government intelligence and response strategies.
  • Advising on national cyber security policy.

Critically, this information is shielded from use in most legal proceedings, ensuring businesses are not penalised for complying with their reporting obligations.

Implementation Timeline and Compliance

The ransomware reporting obligation will come into effect in May 2025, six months after the Act’s Royal Assent. This grace period allows businesses to prepare for compliance. It’s essential for organisations to review their cyber security frameworks, establish reporting protocols, and educate key personnel about the new requirements.

Non-compliance with the mandatory reporting obligation can result in civil penalties, with fines of up to 60 penalty units. However, the government has committed to an education-first approach, prioritising support and engagement with businesses to facilitate compliance.

The Road Ahead for Businesses in Australia

The Cyber Security Act 2024 marks a significant step forward in Australia’s fight against cybercrime. By introducing mandatory ransomware reporting, the government aims to disrupt the ransomware business model and build a stronger, more secure cyber environment. While the new obligations may pose initial challenges, they represent a critical investment in the long-term resilience and security of Australian businesses.

As the mandatory reporting deadline approaches in May 2025, businesses must act now to ensure they are ready to comply. By doing so, they contribute to a safer digital landscape for all.

How Can Virtuelle Group Help?

Virtuelle Group is well-positioned to assist businesses in navigating these changes and ensuring compliance with the new rules.

  • Security Framework Review – Assess and strengthen your current cyber security measures to align with best practices and regulatory requirements.
  • Reporting Protocols – Develop and implement clear incident response and reporting procedures to meet the 72-hour ransomware payment reporting rule
  • Compliance Support – Provide ongoing guidance and managed services to ensure your business meets all new legal obligations and avoids penalties.

Contact us today to learn how Virtuelle Group can help you confidently address the new mandatory ransomware reporting requirements, strengthen your security frameworks, and ensure ongoing compliance with the Cyber Security Act 2024.

Posted in News, Updates and Features

AI Compliance: Navigating Future Risks for Businesses and Governments

Posted on April 22, 2025April 22, 2025 by virtuelle
AI Compliance: Navigating Future Risks for Businesses and Governments

As AI transforms industries, businesses and governments must navigate emerging risks like data privacy, bias, and security—discover how AI governance can balance innovation with responsibility and compliance.

Artificial intelligence (AI) is changing how businesses and governments operate by enabling faster decisions, improving productivity, and enhancing service delivery. As AI adoption grows, so do concerns about its potential risks. Issues like data privacy, governance, and security have become critical challenges that need careful management.

This article looks at strategies for managing AI risks while ensuring systems stay secure and compliant. It also highlights how organisations can balance technological progress with ethical responsibility.

Understanding AI Compliance: Why It Matters

AI compliance means following laws, ethical standards, and industry guidelines when creating and using AI systems. It ensures that AI tools are safe, fair, and transparent. While AI can automate tasks and improve decision-making, it also brings risks like data breaches, biased results, and unclear accountability.

Industries such as finance, healthcare, and public services face higher compliance demands because of the sensitive data they manage. By understanding these risks, organisations can develop better policies and reduce potential legal or ethical problems.

Emerging Risks in AI-Driven Economies

AI technologies bring unique risks that require active management. Addressing these issues is key to supporting long-term sustainability and fairness.

1. Data Privacy & Security Risks

AI systems process large amounts of personal, financial, and commercial in confidence  data, making them attractive targets for cyberattacks. Unsecured AI tools can cause data breaches that expose sensitive information. Businesses must secure data and limit collection to avoid breaching privacy rules.

2. Bias & Discrimination

AI can reinforce biases when it is trained on unfair or incomplete data. For instance, recruitment algorithms may favour certain demographics if the training data lacks diversity. To reduce discrimination, developers should use diverse datasets and regularly check for bias.

3. Transparency & Accountability

Many AI systems work like “black boxes,” making their decision-making process difficult to understand. This creates accountability problems, especially when AI-driven mistakes happen. Businesses should be able to explain how their AI works and facilitate external reviews when necessary.

4. Environmental Risks

Running AI systems can impact energy consumption and raise environmental considerations. Data centres that power AI tools require significant electricity, contributing to environmental concerns. Companies should consider energy-efficient technology and eco-friendly AI practices.

Regulatory Frameworks and Governance Models Taking Shape


Global Regulatory Trends

Governments around the world are setting rules to manage AI-related risks. The EU’s AI Act sorts AI tools by risk level, with tougher rules for critical areas like healthcare and policing. In the U.S., executive orders push AI innovation while addressing privacy and national security concerns.

Australia’s Approach

Australia follows a two-step strategy for AI governance by using voluntary guidelines and considering mandatory rules for high-risk uses. In August 2024, the government introduced the Voluntary AI Safety Standard, which provides guidance on creating safe and ethical AI systems.

In September 2024, Australia proposed mandatory rules for high-risk AI systems affecting public safety, human rights, and legal decisions. This ensures stricter regulation where needed while encouraging responsible AI development.

Voluntary vs. Mandatory Compliance

There is ongoing debate about whether AI compliance should be voluntary or legally required. Voluntary rules offer flexibility but may lack enforcement. Mandatory laws ensure responsibility but can limit innovation if applied too strictly. A balanced approach combining both methods could be the best solution.

Best Practices for Maintaining AI Governance

Effective AI governance ensures that organisations deploy and manage AI systems responsibly while driving business success. Following best practices can help organisations manage AI compliance effectively while supporting business growth.

Cross-Functional Collaboration

AI governance isn’t just an IT issue—it needs input from legal, risk management, ethics, and operational teams. Working together ensures comprehensive oversight, balanced decision-making, and alignment with organisational values.

Staying Updated on Regulations

As AI governance frameworks evolve, businesses must stay informed about industry best practices and emerging guidelines. This includes:

  • Monitoring updates from regulatory bodies and industry groups.
  • Reviewing and revising internal governance policies regularly.
  • Conducting periodic AI audits to ensure adherence to governance principle

Developing Incident Response Plans

Proactive risk management can prevent governance failures. This includes:

  • Identifying potential risks related to AI deployment.
  • Establishing protocols for issue detection and resolution.
  • Regularly reviewing incidents to strengthen governance processes.

The Future of Responsible AI

As AI adoption continues to reshape businesses and governments, ensuring compliance has never been more important. Proactively managing AI risks through clear governance, transparent practices and regulatory adherence can safeguard against legal, financial and ethical challenges.

How Can Virtuelle Group Help?

Businesses and governments must act now by adopting comprehensive AI compliance strategies that balance innovation with accountability. By fostering responsible AI development, organisations can build trust, drive growth and remain resilient in an increasingly AI-powered world.

Virtuelle Group is well-positioned to offer a suite of services that help your organisation manage AI risks, ensure regulatory compliance, and balance innovation with ethical responsibility.

  • IT & AI Risk Reviews – strategic analysis of AI/IT environments, compliance gap identification, roadmaps
  • AI Governance Frameworks – custom governance strategies, policy development, stakeholder engagement
  • Data Security & Privacy – security assessments, cloud compliance, data protection aligned with local regulations
  • Compliance Monitoring – regular audits, regulatory tracking, incident response planning
  • Training & Change Management – staff workshops, policy rollout, multi-team collaboration

Contact us today to learn how Virtuelle Group can help you navigate the complex landscape of AI governance and compliance, ensuring that innovation is balanced with responsibility and regulatory adherence.

Posted in News, Updates and Features

Privacy Act amendment: Impact on Cybersecurity and AI

Posted on March 26, 2025 by rparnell
Privacy Act amendment: Impact on Cybersecurity and AI

Learn how the latest Privacy and Other Legislation Amendment Bill 2024 introduced stricter data protection laws, increased penalties, and new AI compliance requirements.

The Australian Privacy Act has undergone significant amendments, coming into effect in late 2024. These changes, combined with the introduction of the Cyber Security Act 2024, impose stricter compliance obligations on businesses handling personal data.

Increased regulatory enforcement, heightened cybersecurity obligations, and new AI-specific compliance requirements create new complexities that all businesses must address to avoid financial penalties, legal liability, and reputational damage.

Understanding the Key Changes in the Privacy Act Amendments

Protection of Personal Information

The Amendment Act clarifies that ‘reasonable steps’ to protect information include implementing ‘technical and organisational measures’. This is effective from 11 December 2024.

Regulatory Powers and Penalties

The OAIC has new powers to issue infringement and compliance notices. Non-compliance with a compliance notice may result in civil penalties. This is effective from 11 December 2024.

Statutory Torte for Serious Invasions of Privacy

Individuals, including employees, can take legal action against organisations or individuals for serious invasions of privacy. This will be effective on or before 10 June 2025.

Automated Decision-Making (AI)

Transparency obligations require organisations to update their privacy policies to disclose when decisions are made using automated processes. This is effective from 10 December 2026.

Other Changes:

  • A Children’s Online Privacy Code is to be developed and registered by 10 December 2026.
  • Whitelist powers for countries with similar protections to simplify the transfer of personal data.

Tranche 2 

Many ‘agreed in principle’ proposals were not included in the original amendment and are expected to be addressed in a second tranche of legislation. These include the removal of the small business exemption for businesses with turnover under $3 million, an exemption for employee records, and reforms to data retention and marketing.

How the Privacy Act Amendments Affect Cybersecurity

The amendments now clarify that ‘reasonable steps’ to protect personal data include ‘technical’ and ‘operational’ measures. Technical refers to physical, hardware and software measures. Operational includes policies, procedures, training and response plans.

Cybersecurity is now a legal obligation rather than best practice. Under the new laws, organisations that experience a data breach may face severe financial and legal consequences if their technical and/or operational defences are deemed not to be ‘reasonable’.

To strengthen cybersecurity compliance for personal data, organisations should consider:

  • The extent of personal data held and its level of sensitivity, to assess the risk consequences of a breach.
  • How effective existing security policies and procedures are at protecting personal data.
  • Physical and cybersecurity measures to protect the organisation from external attack and potential litigation for breach of privacy.
  • Response measures to limit access to personal data and recover from a potential breach.

AI-Specific Compliance Requirements

The Privacy Act amendments require businesses to be more transparent and accountable in how they process personal data using AI systems.

Although the new automated decision-making amendments are not due to come into effect until December 2026, organisations should begin to factor in the requirements for existing and new AI models.

A system can be considered to use automated decision making if:

  • It performs something substantially and directly related to deciding about an individual
  • The decision significantly effects the individuals’ rights or interests, and
  • Personal information is used to make the decision.

Organisations will need to provide more transparency via their privacy policies when automated systems are used to make decisions about individuals, including:

  • The type of personal information used
  • What decisions are made solely by the programs
  • Decisions that are substantially and directly towards deciding about an individual.

Organisations using AI for decision-making about individuals should consider:

  • Establishing AI governance policies defining data handling and decision-making.
  • Keeping detailed records of AI-driven decisions for accountability.
  • Conducting regular AI audits to prevent bias and unintended consequences.

Failure to comply with these AI regulations could result in privacy lawsuits, regulatory fines, and reputational damage.

A New Privacy Landscape

Taken together, the combination of Privacy Act Amendments, Cyber Security Act 2024 and expected further legislation in the near future demonstrates that protecting personal data is no longer business-as-usual. It requires a re-examination of current practises today, constant re-alignment with reasonable technical and organisational conduct, and high transparency as AI models are increasingly leveraged. 

 

 

Disclaimer: Virtuelle Group are experts in Cybersecurity and AI, but we are not legal specialists. While extensive research has been undertaken to ensure the accuracy of the above, it is intended as a high-level summary. You should not rely on it as legal advice and conduct your own due diligence. 

Posted in News, Updates and Features

Safeguard Your Data When Deploying Microsoft Copilot

Posted on March 12, 2025March 26, 2025 by rparnell
Safeguard Your Data When Deploying Microsoft Copilot

Learn how to deploy Microsoft Copilot securely with the right governance and security measures, ensuring your organisation maximises AI-driven productivity without exposing sensitive data to risks.

The adoption of advanced tools like Microsoft Copilot can significantly enhance productivity and streamline workflows. However, as organisations integrate such technologies, it becomes crucial to prioritise data governance and security. Proper data governance ensures that data is managed, protected, and utilised effectively, while robust security measures safeguard sensitive information from potential threats.

Without these foundational elements, the benefits of using Microsoft Copilot could be overshadowed by risks such as data breaches, compliance issues, and loss of trust.

Key Steps for Secure Data Governance with Microsoft Copilot

Implementing Microsoft Copilot securely requires a structured approach to governance. The following steps help mitigate risks while maximising Copilot’s benefits:

  • Assess and Plan: Conduct a thorough security assessment before deploying Copilot to identify potential vulnerabilities.
  • Set Governance Policies: Establish clear policies for data management and user access.
  • Protect Data: Use tools like Microsoft Purview to classify and safeguard sensitive information.
  • Secure Access: Implement role-based access control and leverage SharePoint Advanced Management to prevent accidental oversharing.
  • Monitor and Train: Regularly review data access logs and provide security training to employees to reinforce best practices.
  • Integrate and Update: Ensure Copilot integrates seamlessly with existing security tools and keep systems up to date.
  • Review and Adjust: Continuously review and adjust security policies and access permissions.

Following these steps allows organisations to maintain robust data governance and security while leveraging Copilot’s capabilities. 

A Holistic Approach to Data Management and Security

A structured approach to data management establishes a solid foundation for security and compliance, enabling organisations to confidently integrate AI technologies while safeguarding sensitive information and meeting regulatory requirements. 

Initial Assessment

Conducting an initial assessment helps identify existing data governance practices and areas requiring improvement to enhance security.

Data Classification

Data classification involves categorising data based on sensitivity and compliance requirements to protect it effectively. This step ensures the correct protection measures are in place for different types of data. 

Access Control Management

Access control management ensures that only authorised users can access sensitive data, enhancing security and compliance.

Ongoing Support & Monitoring

Ongoing monitoring helps track data access and usage patterns to identify potential security threats in real-time.

How Virtuelle Group Helps with Secure Copilot Implementation

Collaborate with our experts to deliver a Microsoft Copilot implementation with robust data governance strategies, leveraging SharePoint Advanced Management and Microsoft Purview to ensure security, compliance, and optimal AI adoption. 

Consulting & Assessment Services

A comprehensive evaluation determines an organisation’s readiness for a Microsoft Copilot implementation.

Data Governance Implementation & Co-Management

Leverage SharePoint Advanced Management and Microsoft Purview to ensure security, compliance, and optimal AI adoption

Copilot Deployment and Customisation 

  • Ensuring Microsoft 365 is Copilot-ready.
  • Setting up permissions and roles.
  • Configuring licensing management workflows.
  • Integrating Copilot with Microsoft 365 applications.
  • Assist with customising Copilot to align with organisational roles using plugins and connectors.

Security and Compliance Management

  • Implementing Data Loss Prevention (DLP) policies to prevent unauthorised processing of sensitive information in Teams or SharePoint.
  • Using Purview’s compliance tools to monitor user prompts and responses for policy adherence.
  • Implementing necessary controls for industry-specific regulations.
  • Ongoing monitoring and optimisation, utilising AI insights for pattern recognition and issue identification, as well as managing inactive sites using automated policies.

Change Management and Training

  • Conducting workshops on AI adoption strategies to ensure users understand data governance principles.
  • Assisting the development of training materials for both technical teams and end-users.
  • Providing ongoing support through a dedicated Copilot assistance team.

Unlimited Support

Our unlimited Copilot adoption support service is designed to ensure your organisation maximises the benefits of Microsoft Copilot throughout its implementation and beyond. 

Secure Your Microsoft Copilot Adoption with Virtuelle Group

AI adoption brings efficiency and innovation, but security and governance must remain a priority. Virtuelle Group provides the expertise needed to integrate Microsoft Copilot safely while protecting sensitive data and ensuring compliance. Partner with us to unlock AI’s potential while maintaining the highest security standards.

 

 

Posted in News, Updates and Features

Simplify Microsoft Licensing with a Self-Service Portal

Posted on February 20, 2025March 12, 2025 by rparnell
Simplify Microsoft Licensing with a Self-Service Portal

Take control of Microsoft licensing and Azure costs with Virtuelle Group’s self-service platform, giving IT teams the power to optimise licenses, reduce expenses, and manage cloud consumption with greater efficiency.

Internal IT teams in mid-to-large sized businesses can now save costs, remove delays, and ensure correct license allocation by managing Microsoft licenses and Azure consumption in-house, instead of relying on a third-party provider.

Virtuelle Group’s self-service platform changes the game, giving IT departments full visibility over Microsoft licenses and Azure consumption, together with direct control over the quantity, type and allocation of licenses within the organisation. From reallocating unused licenses to managing Azure expenses with precision, this solution empowers businesses to turn licensing management into a strategic advantage.

In this article, we’ll explore how self-service simplifies Microsoft licensing and cost management.

Transform Microsoft license management with a self-service portal

With an online portal, managing Microsoft licenses no longer needs to be a complex or inefficient process. Self-service empowers IT managers and departments to optimise license usage, reduce costs, and gain full control over their licensing needs.

With our user-friendly portal, IT managers can:

  • Gain comprehensive visibility over current licenses, renewal dates, unused licenses, and licenses by user.
  • Monitor and adjust license consumption monthly for maximum efficiency and cost savings.
  • Add or subtract licenses quickly without third-party involvement and delays.
  • Identify unused licenses and reallocate them effectively.
  • Choose the most feature-rich and cost-effective licenses tailored to workforce needs, including advanced tools like Co-Pilot.

By reducing reliance on intermediaries, IT managers gain full control over their licensing needs, allowing them to act quickly and effectively.

Self-service management of Microsoft licenses isn’t just convenient—it elevates IT operations. Virtuelle Group’s tools help optimise IT infrastructure, reduce costs, and enable improved responsiveness by the IT department to internal client needs.

“Our procurement process has been enhanced by Virtuelle’s procurement platform. Their proactive approach and uncomplicated implementation have significantly improved our efficiency and cost savings.”

Brook Thomas, General Technology Manager, McColl’s Transport

Take control of your Azure consumption costs

Azure offers mid-sized businesses access to enterprise-grade cloud computing resources without the need for extensive on-premise infrastructure. Its scalability allows businesses to start small and expand usage as needed, making it an ideal choice for growing organisations.

However, managing Azure costs can be challenging without the right tools. Virtuelle’s licensing portal also provides IT managers with visibility over Azure consumption, to provide the clarity and control needed to manage these costs effectively.

With this approach, you can:

  • Track Azure consumption with real-time insights into your Azure usage to ensure optimal resource allocation.
  • Pinpoint specific workloads or services contributing to higher costs, enabling targeted adjustments to minimise unnecessary spending.
  • Accurately forecast Azure expenses to plan and budget effectively, ensuring every dollar spent contributes directly to strategic goals.
  • Reduce budget impacts by monitoring consumption regularly to stay within budget, identify inefficient usage patterns, and avoid cost overruns.
  • Empower your IT department to manage Azure costs efficiently and drive financial stability.

IT managers can now confidently manage Azure costs while driving financial stability across their organisations. This approach not only keeps expenses in check but also frees up resources to focus on innovation and growth.

Overcome the Challenges of Microsoft Licensing

Managing Microsoft licenses effectively can be a daunting task, with challenges such as fluctuating prices, evolving product offerings, and underutilised resources adding to the complexity. Our comprehensive management solution is designed to simplify this process and address these challenges directly by helping you:

  • Manage and adjust for price increases, like those for M365 licenses, ensuring budgets remain intact.
  • Respond swiftly to new product offerings and feature updates, aligning them with organisational goals to maximise value and efficiency.
  • Adjust NCE monthly licensing to match workforce requirements, adding or removing licenses as needed to avoid waste and optimise resource utilisation.
  • Equip IT departments with tools to take full control over Microsoft licensing, enabling effective management and significant cost savings.

By tackling these challenges head-on, self-service licensing provides businesses with the flexibility and insights needed to improve efficiency, reduce unnecessary expenses, and allow IT managers to be more in control over the IT budget.

Contact us today to learn how easy it can be to manage your own Microsoft licenses.

Posted in News, Updates and Features

5 Insider Threat Scenarios: How Data Loss Prevention Keeps Your Secrets Safe

Posted on January 23, 2025April 15, 2025 by rparnell
5 Insider Threat Scenarios: How Data Loss Prevention Keeps Your Secrets Safe

Imagine your company incurring reputational damage, losing its competitive advantage, or suffering long-term financial harm – not due to cyber-attacks from outsiders, but because of actions, mistakes, or negligence by your own employees.

Insider threats, whether intentional or accidental, pose a significant risk to organisations. With sensitive data flowing across devices, applications, and teams, it’s essential to consider implementing robust Data Loss Prevention (DLP) solutions within your overall cyber security plans to prevent costly mistakes. Below are five common insider threats that could lead to data loss and how DLP can help mitigate them.

Accidental Data Mishandling

Human error is one of the leading causes of data loss. Employees may accidentally send sensitive information to the wrong recipient, delete critical files, or mishandle confidential documents. In 2023, the Rockhampton Grammar School in Queensland disclosed confidential medical information of 18 students to a group of parents. This incident, as confirmed by the school headmaster, was a result of human error.

To mitigate such risks, Data Loss Prevention (DLP) solutions can monitor and control the sharing of sensitive information. By implementing DLP policies, organisations can prevent unauthorised disclosures, whether intentional or accidental.

Unauthorised Data Sharing

Employees may knowingly or unknowingly share sensitive files outside the organisation through personal emails, cloud storage platforms, or unauthorised devices. For instance, sharing spreadsheets with vendors or contractors can expose confidential data.

DLP ensures that sensitive files cannot be copied to unauthorised devices, shared with unapproved cloud services, or uploaded via non-secure browsers. Policies can enforce encryption, restrict file sharing, and log attempts to violate rules for auditing and accountability.

Intentional Data Theft by Disgruntled Employees

Disgruntled employees can pose a deliberate threat by exfiltrating client lists, intellectual property, or financial reports before leaving the organisation. This data may be used for personal gain or to harm the company.

DLP systems track unusual activity, such as large file downloads or excessive email attachments, particularly from employees nearing their resignation. Insider Risk Management policies trigger alerts so that security teams can investigate and intervene quickly.

Data Misuse During Remote Work

The rise of remote work has led to employees using personal devices and home networks, which are often less secure than corporate environments. Sensitive data may be leaked through unsecured devices or mishandled in non-secure settings.

DLP policies extend to personal and remote devices, monitoring activities like copying sensitive files to USB drives or printing them. Just-in-time protection ensures files are protected until policies are evaluated and approved, reducing risks even when employees work off-site.

Non-Compliance with Data Handling Policies

Failure to comply with data handling standards can lead to operational risks and penalties, particularly under Australian regulations like the Privacy Act or the Defence Industry Security Program. For instance, a breach under DISP could result in losing accreditation, severely impacting an organisation’s ability to operate in the defence sector.

DLP automates compliance by classifying and labelling data based on its sensitivity. Policies prevent actions such as sending unencrypted emails or downloading restricted files, ensuring regulatory requirements are met and protecting the organisation from legal and financial repercussions.

DLP solutions play an important role in safeguarding IP. By restricting unauthorised access and providing audit trails for sensitive data interactions, they ensure proprietary information stays protected.

DLP systems minimize human error by monitoring and securing employee actions, reducing the risk of accidental data loss.

How Can Virtuelle Group Help?

Data loss is a threat that can lead to multiple dangers for your business such as monetary loss, operational disruption, and regulatory penalties among many others. However, these risks can be easily mitigated with the right proactive measures in place.

Virtuelle Group’s Managed Data Loss Prevention-as-a-Service (mDLP) offers businesses a comprehensive solution to address modern business challenges. Built on Microsoft Purview compliance technology, this service provides:

  • Real-time monitoring to detect and respond to threats instantly.
  • Hands-off management to allow your team to focus on core business activities.
  • Regulatory compliance to prevent legal risks.
  • Scalable solutions requiring no added infrastructure.

Contact us today to learn how Virtuelle Group can partner with you to secure your critical data and safeguard your business.

Posted in News, Updates and Features

Align to Essential Eight Maturity Level Three for Top Cyber Resilience

Posted on May 27, 2024February 28, 2025 by virtuelle
Align to Essential Eight Maturity Level Three for Top Cyber Resilience

To any organisation looking to align with the Essential Eight’s Maturity Level Three (ML3) – Congratulations!

Having previously aligned with both Maturity Level One (ML1) and Maturity Level Two (ML2), you should already have a robust cyber security posture in place. Your organisation should already be resilient against most common types of cyber-attacks.

However, the cyber-criminals are also upping their game.

As many organisations lift their cyber resilience, the criminals are also embracing new tactics. They are resorting to increasingly sophisticated methods that circumvent common cyber controls.

What does this mean for your organisation?

Put simply, you cannot rest on your laurels. Organisations must continuously look for ways to strengthen cyber resilience. Aligning with Essential Eight ML3 will help embed continuous cyber uplift within your organisation.

What is Essential Eight Maturity Level Three?

Essential Eight ML3 helps make your organisation resilient against cyber-criminals who are increasingly skilled and adaptive.

These are attackers who don’t need to rely on off-the-shelf hacking tools. Rather, they are attackers who are adept at identifying and exploiting any weakness in a target’s environment. They are the types of attackers who will be quick to exploit any newly identified vulnerabilities.

Often, these types of cyber-criminals select their targets carefully. They invest time and effort in conducting reconnaissance and engaging in social engineering, before carefully selecting a target that will be likely to deliver a solid return on that investment. Because they tend not to be interested in smash and grab tactics, they look for organisations with inadequate logging and monitoring capabilities, so they can gain persistent access to the target’s environment.

How does Maturity Level Two differ from Maturity Level One?

While Maturity Level One focused on basic cyber resilience, and a theme of Maturity Level Two was ensuring you have an adequate incident response capability, Maturity Level Three has a focus on driving continuous improvement.

One feature of ML3 is its focus on specific timeframes. Not only do certain cyber activities need to be conducted routinely, but they need to be conducted within specific timeframes that reduce any windows of opportunity attackers may have to exploit you.

Such timeframes help ensure that your organisation is continuously upping its game in the race against the cyber-criminals.

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1-APPLICATION CONTROL

All too often, vulnerable applications are exploited by cyber criminals to gain access to your environment. That is why ML1 and ML2 emphasise the importance of only allowing staff to access applications you trust.

However, while most of the focus tends to be on internet-facing applications, it is also important to remember that non-internet facing systems must also be secured.
Non-internet facing systems can pose a significant risk to your organisation. If a cyber-criminal finds a way to breach your network perimeter, they may move laterally across the network, potentially compromising non-internet facing systems as well.

That’s why ML3 takes application control to the next level. Organisations looking to align with the Essential Eight’s ML3 should ensure they are also implementing security controls on applications hosted on non-internet facing servers.

To start with, we recommend turning off any applications on non-internet facing servers that are not absolutely necessary. For example, a non-internet facing server has no need for a web browser application, yet they are often installed by default. Such applications should either be disabled or removed completely.

Additionally, ML3 requires regular analysis of event logs from non-internet facing servers. This will help detect potentially malicious activity, such as unauthorised access, whether by staff members or external individuals.

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2- PATCH APPLICATIONS

Unpatched applications are routinely exploited by cyber criminals to gain access to a target’s environment. That’s why ML1 and ML2 emphasise the importance of routine patching and vulnerability scanning, so your IT teams can ensure they don’t neglect rolling out important patches.

When it comes to the Essential Eight’s ML3, software patching is taken to the next level. Not only should regular patching be a routine activity, but it sets time limits on when those patches should be implemented.

Patches of critical vulnerabilities should be rolled out within 48 hours of a patch being made available. Meanwhile, patches for non-critical vulnerabilities should be rolled out within two weeks of the patch being made available.

These tighter time constraints around patching are designed to ensure that you don’t have vulnerable applications in your environment for extended periods of time, which would provide additional opportunities for cyber criminals to compromise you.

Additionally, ML3 requires the removal of applications from your environment in cases where the vendor no longer develops security patches.

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3- CONFIGURE MICROSOFT OFFICE MACROS

Macros can be a useful efficiency tool for staff who need to perform repetitive tasks using the Microsoft Office suite of applications, such as Excel. However, as discussed in ML1 and ML2, macros may be vulnerable to cyber-criminals who can exploit the automation of macros to execute malware in your environment.

That is why it is advised to disable macros unless individual staff members can demonstrate an overriding need to use them.

To align with ML3, you should only allow Microsoft Office macros to run within a sandboxed environment. A sandbox is a virtual machine that is isolated from the rest of the network and applications.

This would allow staff who need to use macros to do so without risking the rest of the organisation. They could run software that is potentially unsafe, while ensuring that any risks would be contained.

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4- APPLICATION HARDENING

To align with ML1 and ML2, you would have significantly hardened your applications by deactivating most unnecessary software functionality, including Flash and JavaScript.

To align with ML3, you should also disable or remove the .NET Framework, which is a widely used open-source software development framework. While many application developers enjoy the flexibility of the .NET Framework, it does pose a range of security risks.

The .NET Framework can be vulnerable to a range of risks, including remote code execution attacks.

Additionally, ML3 requires Windows PowerShell 2.0 to be disabled or removed. PowerShell is a task automation and configuration management program from Microsoft. Unlike newer PowerShell versions, version 2.0 lacks many security features, leaving it vulnerable to a range of attacks.

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5- RESTRICT ADMINISTRATIVE PRIVILEGES

User accounts with administrative privileges pose a significant risk if the credentials to those accounts are compromised. When cyber-criminals gain access to privileged accounts, they typically have the ability to access more systems, manipulate configurations, compromise highly valuable data, and run malware.

For these reasons, ML1 and ML2 emphasise the importance of restricting administrative privileges according to the Principle of Least Privilege (PoPL), while ensuring inactive administrative accounts are deactivated.

To align with the Essential Eight’s ML3, you should also ensure that privileged access to systems, applications and data repositories are restricted. Users should be limited to only what is required to undertake their duties.

Additionally, administrative activities should only take place on a dedicated secure admin workstation. This helps avoid the risk of undertaking administrative activities on a compromised endpoint.

Finally, administrative activities should be undertaken on systems and applications in accordance with just-in-time administration principles. In other words, administrative tasks, such as configuration changes, should take place as they are required, rather than far in advance, providing less time for cyber-criminals to undertake malicious acts.

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6- PATCH OPERATING SYSTEMS

Just as ML3 requires you to patch applications within specific timeframes, you should also ensure Operating Systems (OS) are patched within specific timeframes.

Patches remediating critical vulnerabilities in the OS powering your workstations, non-internet-facing servers, non-internet-facing network devices, drivers, and firmware should all be rolled out within 48 hours of the patch being made available.

In cases where such vulnerabilities are deemed not to be critical, then you have one month to roll the patches out.

ML3 also requires you to ensure that the latest OS releases are always in use.

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7- MULTI-FACTOR AUTHENTICATION

As we know, multi-factor authentication (MFA) is one of the most effective ways to prevent cyber-attacks. That is why ML1 emphasised the importance of rolling it out across your organisation, while ML2 sought to strengthen MFA by making it phishing resistant.

When it comes to ML3, you are also urged to implement MFA on data repositories. Data repositories are widely used in organisations where different teams of staff need access to data for a range of purposes. The data stored in these repositories is often highly valuable, making them attractive targets for cyber-criminals. By ensuring that MFA is enabled on your repositories, you can help prevent unauthorised access to your valuable data.

You should also ensure that MFA on your data repositories is phishing resistant. Using physical tokens is one effective way to achieve this.

Organisations that provide customers with access to online systems, such as customer portals, should also enable MFA on such systems.

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8- REGULAR BACKUPS

The key to recovering quickly following any cyber incident is having comprehensive backups. To align with ML1, you would have ensured that your critical business data was being backed up regularly. ML2 went a step further, ensuring measures were in place that would block privileged users from modifying or deleting those backups.

To align with ML3, you also need to ensure that users, both regular and privileged, cannot access their own backups. By isolating users from their own backups, you help ensure that in the event of an account being compromised, the attacker won’t be able to pivot and tamper with that user’s backups.

The one exception to this rule is the backup administrator account. While a backup administrator needs access to all backups in cases that they need to be restored, they should be prevented from modifying and deleting backups during their retention period.

How can Virtuelle help?

Aligning with the Essential Eight’s Maturity Level Three will help your organisation achieve robust cyber resilience. However, implementing some of the measures contained in ML3 may require a degree of expertise that is beyond the capabilities of many IT teams.

With Virtuelle Security guiding you through the implementation of ML3, you can ensure you align with all its requirements and achieve a strong cyber security posture.

Virtuelle Security will work with your organisation to understand your specific circumstances. We will then tailor a program of works that help you achieve your cyber uplift goals.

Contact us today for a FREE 1:1 consultation with Robert Kirtley, our Cyber Security Director, and learn how Virtuelle Security can help protect your organisation.

Posted in News, Updates and Features

Getting from the ASD Essential Eight Cyber Security Maturity Level 1 to Maturity Level 2

Posted on May 4, 2024February 28, 2025 by virtuelle
Getting from the ASD Essential Eight Cyber Security Maturity Level 1 to Maturity Level 2

Take a moment to pat yourself on the back!

You’ve worked hard to implement each of the eight cyber risk mitigation strategies contained in the Australian Signals Directorate’s (ASD) Essential Eight. Now that you’ve reached Maturity Level One (ML1), this should ensure that your organisation is ready to stop most common types of cyber-attacks.

But this is just the first step – What if your organisation were to face a more sophisticated threat actor?

This is where the Essential Eight Maturity Level Two (ML2) can assist. ML2 takes your cyber maturity to the next level, arming you to defend against more determined attackers.

What is Essential Eight Maturity Level Two?

The focus of ML2 is on threat actors who have more advanced or sophisticated capabilities. Such attacks may occur less frequently, but the threat they can pose to your organisation is greater.

These attackers aren’t just looking for easy targets. They are prepared to invest time and effort in specifically targeting organisations that offer greater rewards.

Importantly, these attackers will make use of more effective tools in carrying out their malicious activities. It is likely that they will seek to bypass security controls and evade detection using compromised credentials. These may be obtained via phishing and social engineering techniques.

By aligning with ML2, your organisation can help stop attackers who are deliberately targeting your organisation.

How does Maturity Level Two differ from Maturity Level One?

One of the key features of the Essential Eight’s Maturity Level Two is its focus on incident response.

Incident response is vital as it is impossible to reduce cyber risk down to zero. In the event of a cyber incident, it is essential that organisations have the ability to respond effectively and recover quickly. This will enable them to resume operations and contain any damage caused by the incident.

ML2 emphasises the importance of continuously analysing cyber security events, so that a rapid response can be launched whenever a cyber security incident occurs. That is why continuous monitoring of your digital environment with the use of SIEM platforms, as well as comprehensive incident response plans, are essential.

ML2 also emphasises the need for cyber security incidents to be appropriately escalated to your organisation’s Chief Information Security Officer (CISO) or another appropriate individual, as soon as possible. This will help ensure that your incident response plan is enacted quickly, thereby containing the damage to your organisation.

Furthermore, ML2 emphasises the importance of reporting cyber incidents to the Australian Signals Directorate (ASD) as soon as possible after they occur or are discovered.

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1-APPLICATION CONTROL

To reach ML1 we recommended that you limit staff access to applications that you know are secure, and that you could achieve this with the use of an application whitelisting platform.

To reach ML2, it is important to realise that, like everything in cyber security, application control is not a “set and forget” activity. You will need to strengthen your application control settings on an ongoing basis. One of the most effective ways you can achieve this is through implementing AppLocker, Microsoft’s recommended application blocklist.

AppLocker is an application whitelisting platform that restricts which applications users can run based on a range of rules, including the software’s developer or location. Your IT administrators will be able to implement rules according to defined groups within your organisation, or even to specific individual users.

In line with the need for continuous strengthening, you should also ensure you are reviewing the rules you implement around application controls on an annual basis.

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2- PATCH APPLICATIONS

When it came to application patching, we advised that ML1 required organisations to develop and implement patching processes, preferably on a routine basis, such as monthly.

Once you have procedures in place to help you keep up to date with application patching, ML2 requires you to take the next step by using vulnerability scanners, so no applications are accidentally forgotten.

Ideally, vulnerability scanning should occur on a fortnightly basis. They can help you identify any missing patches or updates in your environment.

In particular, a vulnerability scanning tool can be used to pinpoint bugs in applications that tend to fall between the cracks. Most organisations prioritise patching Microsoft 365, web browsers, email clients, PDF software, and security products. However, organisations often have a range of other applications in their environment that tend to be patched less frequently.

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3- CONFIGURE MICROSOFT OFFICE MACROS

Macros, which allow users to automate a range of repetitive actions in the Microsoft Office suite of applications, can represent a significant risk to an organisation. Because macros run automatically, cyber-criminals are known to manipulate them in order to execute malicious software.

That is why we advised that it was important to disable macros to achieve ML1, unless specific employees could demonstrate an overriding need for them to access macros.

You should also have controls in place that prevent individual users from changing macro settings in the Microsoft Office suite. This helps ensure that users cannot circumvent macro security controls.

In order to align with ML2, you should also ensure that macros cannot make Win32 API calls. Win32 is an application programming interface (API) that allows developers to create applications that can run on the Microsoft Windows operating system.

Cyber-criminals can abuse Win32 API calls by prompting the launch of malicious shellcode without writing anything directly to disk. Click here to learn more about blocking Win32 API

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4- APPLICATION HARDENING

When it comes to application hardening, you should already have deactivated software functionality that is not required, as well as blocked Flash or JavaScript, both of which can represent a security risk.

When taking the next step to achieve ML2, harden your applications in line with Australian Signals Directorate (ASD) guidance, as well as guidance from software vendors.

This particularly applies to Microsoft Office applications, as well as PDF software and web browsers.

Importantly, you should ensure that individual users do not have the ability to override security settings, as well as ensuring that child processes cannot be automatically created in the Microsoft Office suite.

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5- RESTRICT ADMINISTRATIVE PRIVILEGES

When aligning with ML1, we spoke of the importance of implementing the Principle of Least Privilege (PoLP) to ensure users only have access to systems and data that they absolutely require in order to perform their job.

Once you have implemented user roles and assigned appropriate privileges, there are a number of additional steps you can take to align with ML2.

You should ensure that user roles with privileged access to systems, applications and data are disabled after 12 months, unless revalidated. Furthermore, you should have systems in place to disable a privileged user’s access to systems, applications and data if the user has been inactive for 45 days.

Such measures are particularly important for larger organisations where staff turnover may be high. It is often difficult to ensure that departing employees are quickly offboarded from the active directory, so you need measures in place to ensure that former employees no longer have access to privileged user accounts.

Icon_PATCH-OPERATING-SYSTEMS

6- PATCH OPERATING SYSTEMS

Patching Operating Systems (OS) was essential for aligning to ML1. When it comes to achieving alignment with ML2, it is best to ensure that OS patching is taking place on a routine basis.

Review OS patching processes, not only when it comes to servers, but also with regards to endpoints. This can be particularly challenging in a BYOD (bring your own device) environment.

Conduct random audits of the personal devices staff are using for work purposes, to ensure all staff are keeping the OS on their devices up to date.

If required, conduct training for staff to ensure they know how to check whether the OS on their personal device is up to date, and how they can manually run updates if not set to run automatically.

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7- MULTI-FACTOR AUTHENTICATION

Multi-factor authentication (MFA) is one of the most effective measures any organisation can implement to protect its systems, applications, and data from malicious activity.

To align with ML1, implementing MFA was a key requirement. When it comes to aligning with ML2, it is also important to ensure that your MFA is resistant to phishing attempts.

We know that MFA requires ‘something you have.’ Typically, this is a one-time-passcode that is sent to the user via SMS or accessed via an authenticator application on the user’s phone. However, one-time-passcodes may be vulnerable to phishing.

For this reason, consider the use of physical tokens instead of one-time-passcodes.

A physical token may need to be in close physical proximity to a device, or directly connected to a device via USB, in order to satisfy the ‘something you have’ requirement.

The financial investment in physical tokens, as well as the effort involved in managing physical tokens for all your staff, can be considerable. At a minimum, ensure that privileged access users are required to authenticate with a physical token.

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8- REGULAR BACKUPS

Backing up your data is one of the most important measures you can undertake. Regular backups will enable your organisation to resume operations as quickly as possible following a cyber incident.

Ensuring regular backups was a requirement for aligning with ML1. When it comes to aligning with ML2 it is also important to ensure that privileged users cannot modify or delete backups. This is important because if a privileged user account is compromised, you want to ensure that the malicious actor cannot inflict further harm on your organisation by destroying backups, thereby preventing you from recovering after the incident.

These restrictions on privileged users should not extend to admin accounts.

 

How can Virtuelle help?

There are a range of measures organisations should implement to align with the Essential Eight’s Maturity Level Two. Some of these measures may be onerous, particularly for organisations with IT teams that are busy keeping up with BAU requirements.

Engaging assistance from external experts may be the most effective and efficient way for your organisation to align with ML2.

Virtuelle Group has the expertise to ensure the measures required to align with ML2 are implemented in a way that suits the specific circumstances of your organisation. We work closely with you to understand your existing cyber security capabilities and identify ways in which these can be uplifted to help you resist more sophisticated threat actors.

Contact us today and learn how Virtuelle Group can help protect your organisation.

Posted in News, Updates and Features

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